Episode #0031 – TPD chats with Rebecca West of Creating Your Happy Place

Featured in this week’s episode of The Productive Designer host Crystal Collinson with fellow interior designer and podcast host of Creating Your Happy place, Rebecca West. 

Rebecca had a multitude of jobs and experiences before stumbling upon interior design. Following her divorce, she looked around her home and decided she needed to change her space into something seriously happy. She is a successful interior designer located in the Seattle area, and she recently featured Crystal on her podcast with episode title Designing a Model Home.

Rebecca has been successful in her design endeavors and believes part of her success is knowing who she wanted to design for right away. She wants people to create a happy place in their homes that make them feel safe and happy. With that in mind, her business quickly grew, and she was very intentional in her hiring selections. Now she has seven people in total that work for her. These positions include someone to focus on the administrative part of the business and affiliated designers that she can refer clients to when they are out of their geographical area. Rebecca has lots of advice, great tips on hiring, and encouragement for fellow designers. 

So, join Crystal and Rebecca as they chat about how Rebecca decided to change her life, how she hired, and who she designs for. And then, do something today that your future self will thank you for and create a space in your home that makes you seriously happy. 

How to Get in Touch with Rebecca:

Website : podcast/creating-your-happy-place and happystartsathome.com 

Instagram- @seriouslyhappyhomes  

Facebook- seriouslyhappyhomes

Rebecca West as TPD guest in the episode TPD chats with Rebecca West of Creating Your Happy Place podcast

Recommended podcasts:

 The Hidden Brain, TED Radio Hour, Creating Your Happy Place

- Click here for the RAW, unedited transcript -

You are going to love it this episode what we have for you today. We are going to be speaking with Rebecca West, and she is the founder of Seriously Happy Homes, she is a coach, a speaker and an author, and she really does know what it means to have a happy home and we’re gonna hear about Rebecca’s story about how she came to to find this this sort of niche I guess it is that she really does want to provide a home that is feels warm and makes you feel happy. You’re going to learn about her partner affiliates, which I think is a fantastic idea. And we’re also going to learn about how she grew her business to starting, you know, from a one man show up to a staff of seven, she has quite an interesting background, you know, she taught ballroom dancing she studied geology, she was part of the Peace Corps and now she’s an interior designer so sit back and I hope you guys enjoy the show. Welcome everyone to another episode of the productive designer I have a another special guest with me today. Today we have a special guest, Rebecca West of Seriously Happy Homes, which is based out of Seattle, Washington. Design psychology coach, speaker and author Rebecca knows that happiness starts in your home. So welcome, Rebecca,

I’m so excited to be here today. Thank you. Well,

this is great, this is sort of part two, we’ve done two interviews I’ve been on her podcast, which is seriously happy homes, and she’s now on earth so this is going to be great. So Rebecca, tell us a little bit about your story, how you became to doing the type of design that you’re doing now. Absolutely, so

it was about 13 years ago, and I had no knowledge or no idea that I was going to become an interior designer I have a degree in geology and an environmental planning. I was in the Peace Corps and I got married and I was teaching ballroom dance, so none of those things were really, there’s

no there’s no, there’s no connection between

then marriages, as they do, they don’t always work out so I had to stop teaching ballroom dance cuz I wanted to be home to try and work on my marriage and it didn’t work out. And so then one day I found myself, I call it career and marriage free living in a house that I’ve once shared with my ex husband. And, you know, so I was really blessed to keep the house, but it felt like a haunted house, like I was looking around at that old story that colors we chose the artwork we had gotten the bed we’d shared right all this stuff. And I hated I felt so trapped. And so one day I just got tired of living that way and I got some old paint out of the garage and I just started painting things and it was bad because I was just old painting so it’s no intention. So painted the ceiling the vaulted ceilings, black, there was already a lime green accent wall from our previous decorating and then because it looked so bad, I was like, Well, I’m going to do a full finish wall on this other wall in turquoise I mean, wow hot mess. Yeah. But what was so great was that because it was so bad. It kind of forced me to take intentional action. So I bought paint on purpose I chose colors on purpose and I redid the whole thing. And I sold all my old furniture on Craigslist cuz I’m like, I don’t want this in my life anymore I wasn’t gonna move but I had to move on. Yeah, no, I like to say about a twin bed that that for one, no one for other another human. And the process of creating my now happy place I went, oh okay this interior design thing doesn’t just have to be about throw pillows for rich people in their third homes, it can actually help people, and since I didn’t have anything to lose. Like I said, career and marriage free. Yeah, it was like, oh, to start a business. And I, like I had no thought of like I didn’t go in with a plan I didn’t go into the business plan, I didn’t even go in with interior design training I just had a talent for color and a history of redesign because I grew up in the military. So, you know, setting up a home was comfortable. And then I just, I don’t know I got on the on the the treadmill of being an entrepreneur and the hustle of it, you just take it day after day after day and your clients come to start trusting you and asking you to start doing bigger projects. And next, next thing you know I put in quotes. 13 years later I got a team of seven people in a proper business like wow,

yeah. That is crazy. I mean it’s, it’s, It’s a lot of times how people get into this and it’s people in their second careers I find that so often, yeah it’s this sort of stumbled upon it, they, and to just want to sort of preface this with just because you can do, you know, pick nice paint colors, you can decorate nicely, it doesn’t mean you know how to run a business, I mean Oh my goodness. Now,

I have the learning curve was very steep.

So yeah, so tell me a bit about that like what did you do was it, I mean I know for me it was a little trial and error, some of this some of that like how did you how did you get,

I would say the first thing is that I was very clear on what I did and didn’t want my company to be so I wasn’t I didn’t have a business plan. I knew the values I was starting with so when I now work with interior design, coaching clients I’m like, what is it you’re about, what are those values because for me that was so clear from day one like I don’t want to work with a luxury market. And I want to be helping people with the work that I do and so if those two things weren’t being met. I would have been very unhappy in this industry so that was really clear for me really early on,

which is great because that gives you a definite focus right does yeah

and it means that no matter how your company grows up over time, You’re not, you’re staying true to something very fundamental I always, I’m not a parent, but I liken it to parenting where you don’t necessarily know if your kids going to be in the football or wrestling or ballet or whatever, right, but the values you hold as a family, they remain steady. No matter which hobbies or personality quirks or whatever show up as your kid grows up and the same thing was true with my business. I had no idea that I was going to end up doing full remodel designs and all the things that we do, but those values were there from day one. And then after that it’s just a lot of growing like your clients start to trust you, they ask you to do more work you get more referrals more references and I think that you at least for me, I hit this intersection where you have more work than you know what to do with So are you going to raise your prices. Are you going to turn clients down. Are you going to have a pipeline are you going to hire help. And so in my journey I realized I really wanted to help as many people as I could get happy at home. That was my whole mission, right, and if it’s a follow up question, then I had to hire help because I can’t do that on my own I can’t execute that mission by myself.

No. So, what was your first hire because I always find that that’s always like it’s a scary step right that first or second right like so where did you start because I’ve heard different different stories from different people as to where they started. So for

me it was a decision between do I hire a design assistant or designer, or do I hire an admin help kind of person, right. and because I’d gotten that glimpse of, okay, I want to help a lot of people, that means that this isn’t my only hire, I’m going to take this leap. Then there’s probably going to be more than one designer, and if I hire a designer now and then maybe I hire another designer, then the admin side is can be a hot mess. So I decided I needed to start with that infrastructure side of somebody who was going to set up the system so that as we grew, it was sustainable. And then I also recognized that a big place where my time was going was to admin stuff like onboarding a client takes so much time to do it right. And so to free myself up to take on more capacity, as I was growing, I’m like, I need somebody else doing this stuff that doesn’t take design knowledge, no.

You know and I think, as I say, I mean, our business is 20% creativity and 80% project management admin, so it’s so

true. I’m so glad you said that it

truly is because and I think there’s a misconception a lot of times that, oh my gosh must be so fun. What you guys get to do I mean, yeah, the creative part is such a small part of it I mean it’s important, I’m not saying it’s not, but if you can’t execute your ideas, and in a proper fashion and and logical schedule and all those things and timely and on budget and all that stuff. Like, you’re not going to last very long.

Exactly. And I think that’s one of the things I didn’t know it when I was getting started but it’s one of the things that allowed me to become successful is actually like having a science degree. I like having facts and evidence at organization right teaching ballroom dance. A huge part of what we were doing was helping people take on something that they’re terrified of taking on, and doing it with a partner, and trying to communicate with two humans at the same time as a dance instructor and that hugely informed my ability to do that as an interior designer. So yeah, the creativity and the talent is, obviously, but the skill sets that go into running a design business, far, far go beyond. Yeah, color and scale and texture and stuff.

Yeah and I think to your point about hiring an admin, I think that is so crucial because you’re hiring another designer, you know, because I’ve gone through my fair share of, you know, sort of junior designers and and that type of thing and then finally set up for this Yeah, to your point, it’s almost like an operations manager or somebody that can wear lots of hats because as we know projects go through phases right so there’s, there’s the research part where you’re sourcing and other than getting pricing and then there’s the ordering and then they’re you know all that stuff so I think that’s probably really wise words and I think people initially when they’re growing say oh I need to design a system, and I don’t think I agree that’s not the right choice. Yeah, that’s the first hire,

and as you said it is terrifying, and so when I did my first hire, I was just like, Okay, what’s the, what’s an amount of money that I could literally flushed down the toilet, still pay my bills. So that was my budget I’m like okay well I can hire somebody for three to four or five hours a week at minimum wage, and I wouldn’t be worried and I’m like nobody’s gonna answer that ad, but I’m gonna put it out there. And I got a lot of people that reached out to me because they were looking for some part time gig work to fit into their life. And the person who I hired was an absolute unicorn, and I told her, your job is figuring out your job, I don’t actually know what your job is. So you’re gonna be figuring it out with me and documenting it. And it was marvelous. That’s great. And is she still with you today or

she No.

She’s lovely. She’s a musician, and she was in her own career place where she was like I don’t really know where I’m going, I’m like some income from something else. And about two years into working together she saw me really following my own passions as a business owner and it inspired her to go back to what she wanted to do for her own career and so that’s what she’s pursuing,

that’s great, though I mean like, it’s, it’s a win win she helps you, you know, definitely get get that position defined because that’s part of it too and as solopreneurs when you’re first starting out, you’re doing everything, and everything is in your head, and you just know what you do and how you do it, but to get it out, is really hard,

and setting up those systems and processes so that you know when she first left, I cried,

I can’t imagine like, where are you going,

yeah, what am I gonna do there’s never going to be anybody as amazing as her, and I did go through a couple of assistants after her who weren’t as amazing, they were great but they weren’t as amazing, and then I got another unicorn so you go through phases, because the systems were there, I could hire, and replace, and, and it was okay. And then when I hired my first design person it was the same thing I was like, You’re my first one. Your job is to follow me around and tell me what I do because I don’t know.

I just didn’t do it. Yeah, it’s true, it’s so true. It’s so hard to get that in that can be part of the scary part is, you know, we’re all you get busy and then you’re like oh my god I can’t even imagine trying to explain what I need done to somebody else, I’ll just get

right and then it really does take more time than just doing a shelf but if you want to grow. You have to find a way through that journey.

Yeah, it’s the only way to do it and yes I’ve, I’ve got lots of bumps and bruises from from that experiment myself because of exactly that right and it’s, it’s hard but it’s as to your point, like, there’s 24 hours in a day and you can only do so much and it’s just not possible. Not possible at all. So you have a staff of seven other designers or seven including yourself, Seven humans

who live with our designers. So I’ve got three designers plus myself on the team and then I’ve got my coordinator, our marketing assistant and our bookkeeper. Okay, so

your coordinator. So with that, I’m assuming is a very admin heavy job.

Oh yeah.

Okay, so what does she or he, what does this human do.

My name is Carrie and her job is Fielding, all of the intake stuff so if somebody emails us or calls us and we tend to be very email heavy. Her job is to write back enthusiastically per our brand and figure out what the right service fit is and help them get on her calendar, and the calendar is our Bible because she is juggling four different designers schedules plus or affiliate designers because we actually have three partner relationships as well. So her, the majority of her job is the schedule. And then on top of that she’s also responsible for keeping the office tidy, and for celebrating milestones like Team birthdays and anniversaries and things like that.

Well it sounds fun and you’re, you’re speaking about your brand, your enthusiastic brand and I have to say every piece of communication that I received through you or through your I know if that was your, no it was your marketing person I think. Yeah, very much on brand and I love it right I mean everything fits it’s, and you could just like I didn’t even meet you until today and I was like, I just know what she’s going to be like happy and enthusiastic I think is probably the best way to describe your brand for sure. So what is, what is your partner affiliates what what are those that you’ve.

Yeah, so. Oh, what was it about three or four years ago, we were getting a lot of requests for people who are outside of our geographic zone so we really focused on trying to work with people within 10 miles of our office. Yeah, and that’s for a couple different reasons, one of which is the traffic and Seattle’s stupid. And so, you know, I don’t want to spend my life, we

know that Toronto has stupid traffic as well.

And then also the kinds of houses we like to work on are tend to be in the urban corridor I like working on smaller homes. So we were getting these requests for people outside of our zone, and you know when people finally reach out to an interior designer they’ve done some research, you know, I didn’t want to send them those wild goose chase trying to find somebody, like us, so I decided to reach out to some of my colleagues who work outside of that 10 mile zone and say, Okay I need to vet your knowledge, I need to vet how you express your knowledge because we have a very friendly practical way of going about this with our clients. So I did that with three of my designer colleagues, and we made an agreement we have expectations about how things are going to work and they’re basically contract employees that we can schedule directly so that they can help people outside of our main territory, and it’s something that we, we work out we revisit because it’s like okay well what if the client wants a bigger project, how do we handle that, but it’s really been something marvelous both for our colleagues as a referral source and for us so that we can help our clients even when we can’t technically help our clients.

Yeah, no, and I can imagine that that’s you know when you say the vetting I can only imagine because you know you’ve established this brand you’ve built up this business, you have a, you have a brand that needs to be maintained and, you know, yeah I can’t imagine the vetting has to be extremely diligent and making sure that these people are going to fulfill the duties that that fall within under your, your brand and your, your, your mission of, so do they go, are they, they’re just basically under your business name.

Yeah, they’re under our umbrella brand when they go out but we try to, we try to be really transparent about everything our pricing is transparent, everything so we, you know, it’s a funny balance when you’re trying to educate your clients on anything about giving them enough information but not so much that it’s confusing. And so with all the things including our affiliate partner programs, that’s a fine line to walk.

Yeah, I bet it is, and it’s probably almost on a, I don’t want to say, per job basis but I think you, you’re probably still figuring out there. Yeah, yeah, you probably still figuring it out. No I so your, your brand as we keep referring to this seriously happy homes. Where do you think that you know you made a statement about that you seem to be a current craving for simplicity and happiness. Why do you think that is like, I mean I think probably more, more so now than ever. Yeah,

I mean, I think it’s a response to a couple of things, even before the pandemic. Life is moving so quickly technology is changing so quickly that people I think look for things that are a little bit of stability and anchors in their life to be a antidote to all of the speed that is the rest of an American lifestyle at least because I know especially here in the United States. It’s always just such a rat race, everything is good, go

go go go.

Yeah and so that I think is, has been there for probably decades, or at

least a decade. Yeah,

and then now with the pandemic, you know, And then the, the political atmosphere of everything. People are looking for things that just feel a little less complicated a little less fraught, a little bit easier and that’s not just in the results that they get from say designing their home but it’s also in the process of working with people they want it to be as easy as possible, because everything else is hard. Right, so that’s going to show up in the kinds of services they buy the kind of surfaces they’re drawn to the kinds of colors they choose the lines of their furniture, and they may not always be aware that what they’re asking for is a little bit of calm and it doesn’t mean it’s the mean minimalistic no maximalists to. Yeah, but there’s something about it that feels like it was easy, and it’s taking some of that challenge that is everyday living

away. So how do you guys make the design process when you’re working with your clients. Easy. What would be sort of a, well,

yeah, like you we have worked really hard on developing our systems. So for example we all of our signs are flat feet, so people don’t have to worry about what they’re going to ultimately pay this is the cost of your design. And this scope base it depends on the size of the project. Then, in our design agreement we spell out exactly how many meetings, they’re going to have, so usually it’s a separate from the initial consultation. There’s a measurement meeting, there is a presentation meeting, a revisions meeting, and a review meeting, and that’s it. Right, very quick, it’s very efficient we know exactly what we’re going to end up with and how we’re going to get there. And then we also have a service called a collab so it’s the same thing but it’s very collaborative designing the same thing we spell it out we’re gonna have a measurement meeting, obviously you always start there. Yeah, and then we’re gonna have a layout meeting where we’re laying out the rooms together we’re gonna have a materials meeting where we go to tile store together but still it is laid out it is mapped out at the start of your project, you know, how often we’re going to meet and when so you can plan it on your calendar and you know when it’s going to be done so you can hand it off to your contractor.

Nice, so I can see why your coordinator with the calendars, very important in what you did. You seem like you have everything very down which is amazing and when we were talking about when I was on your podcast of, you know, just being organized as a designer, it’s just, it’s, it’s so incredibly crucial to what we do, which, because what we do is very complicated.

And what we’re doing is bringing organization to a complex thing that’s what design is in

mind totally I totally in and I think so many designers, you know I’m not have been known to have a reputation of being the complete opposite of that, right,

they think it’s all about the vision and the exciting target and that is only step one.

Oh my gosh, yeah that’s just getting you going, and then you got to execute on all that stuff. Have you always done flat fee or was that something that, that sort of developed over time.

Yeah, definitely developed because when I was a new designer I had no clue how to price my projects. So, when I was brand new I priced myself hourly but the way I wrote up my agreements was an expected not to exceed number of hours so that was a sense for the client of what they imagined getting themselves involved in, and then really early on I started tracking all of my time so that I could then compare how long did I think this was going to take versus how long did it take which I will tell you

the same thing.

We do. We absolutely do right you’re just sitting I was I should take such and such sigh and I should take for two hours and be like oh my gosh, never done.

Yeah, so I did that for about the first three to four years, And then I felt like I had enough data about how long things were taking me that I can convert that into a flat fee system, which I love and the clients love.

I think so. I mean I always say like, if you know, when I hire somebody to do something on my house or some sort of service, how long or how much is this going to cost we need to have some parameters. Yeah, you know, it’s very, I would not feel comfortable. If I didn’t know kind of roughly what the bottom line is going to be. I can’t, I can’t. You can’t not expect clients to want to know what that’s going to be right.

So, going back to the values I was talking about earlier, one of the things that I’ve always tried to do is simply build a business that I wouldn’t mind being a client of like how do I want to be treated as a client is a big part of informing the choices we’ve made over the years.

Yeah. And and I think you know the more and more designers that I speak with and I think this as you pointed out, comes with experience you know because you don’t. At the beginning, how long things are going to take, but I think we have to value our fees on, on, what, what is the value that we’re bringing, not the time that it’s going to take us today, afraid, actually, because we have knowledge that has been built up over the last 10 1520 years, that you can’t put a price tag on to know where and who and exactly what to go to and make that decision quickly so then you’re being penalized actually if you think about it,

exactly because in theory as you get better at your job, you should be getting faster at your job because you have all those resources so if you’re doing it really really well, sometimes you’re gonna if you’re doing flat fee, sometimes you’re gonna get it totally wrong and I just call that business school like okay I know some of this time, I guess I hope I learned from it, yeah. Other times, hopefully you actually go faster than you estimated and you get the reward of actually making more per hour if you end up breaking it down like that. Yeah, because of the benefit of all the work you’ve put in over the previous years,

well that’s just it right you know a plumber comes to your house and he fixes something he’s here half an hour and he charges you $300 It’s, that’s great. No, he has 25 years experience to know what to fix, so that you know, your leak is resolved type of ASL. Now play. Yeah, so that’s good I mean I, the more I hear people on hourly I just go

to a place where a lot of people will start now. And that’s okay, but just set up your time tracking systems. As soon as you start your business so that you can make strategic choices as soon as you can about how you want to move forward with your business.

And I think it’s just easier, it really is easier for everyone and I’ve heard a lot of people talk about, that the flat fee just kind of gets the dollar discussion out of the way at the beginning and, you know, move on type of anchors, exactly,

nobody really must choose to you can also then add at least a range to your website so that people when they get ahold of you, they’re already halfway sold because there is no surprises about how much you’re going to cost or how you work or anything.

Yeah, exactly. So at the end of every episode I have my Interior Inquisition where I like to ask questions just can be life can be business can be however you want to answer these. But I just think it’s great because I love to hear people’s answers to these. So, what is one thing you think that every person should experience in their lives.

Well alright, my answer is gonna be very US centric, but I think it’s travel specifically to someplace foreign and foreign can meet a lot of different things but what came to my mind was my time in the Peace Corps. When I was in Nicaragua, and then coming back to the United States specifically to our grocery stores, and seeing the ridiculous abundance that we take for granted in the United States, and I have felt the same thing when we’ve traveled over to Europe because Europe obviously is just as developed, but it’s just not so kind of excessively over abundant there’s not 17,000 Manny’s is, and every

now, I agree, right and you buy for two or three days versus buying for.

I think travel to give you some perspective on how easy and abundant our lives. This is something that everybody needs to experience,

absolutely could not agree more with you i I’ve made we’ve made our children have the travel bug too and they’re of course right now during this pandemic. So I just want to go somewhere. But it does, it does give you a perspective and appreciate, you know, luxuries that we really do have,

oh my gosh, it’s crazy.

What is the wisest thing that you’ve ever heard someone say

this was so tough because there’s so many things that I’ve learned from other people over the years, but I think I’m gonna pick my mother who is one of the wisest people I know, back when I was in high school, I would get myself all in a frenzy about getting a paper turned in, and you know I never had enough time it was never perfect enough. And she told me one day she’s like just sit down, write what you know and turn it in. And I have employed, that ever since in all things business and design at some point you’ve got to stop looking for the perfect lamp, At some point you’ve got to stop revising your website, get it done. Walk away know that it’s maybe it’s not perfect but not good enough, because you got to move on to the next thing

I absolutely it’s that what I was just reading something about this that it’s like Done is better than perfect or something to that expression where it does play in my mind a lot because to your point, you could continuously look for yet another lamp that might be just a little bit better right and I said you’re like four hours later going, this is

ridiculous, real, and of course when you’re working hourly you never charge the clients for all those hours and none of us do,

no charge for this lamp. Yeah, because that was the oil issue, not theirs. Right, exactly. Yeah, absolutely. And what three podcasts are you listening to right now, if you’re listening.

I am a public radio junkie so for me it’s so many of the classics like Hidden Brain, absolutely love it. The How I Built This one is amazing, that’s I’ve heard that one a lot. And then, yeah, because what I love about that one is you, it just helps you feel not so insane as an entrepreneur like yes like they get really transparent you’re like okay. Either I’m not crazy, or we’re all crazy but at least I’m not alone.

We can see there’s a process you have to go through and to get to where they’re at, okay good. Yeah,

exactly. And then whenever I’m just wanting a relief, it would be Wait, wait, don’t tell me love that game so, so much

fun. It’s a game show podcast. Yeah.

And it’s it’s about like things that are in the news, but it’s a really funny, take on it. It’s a wonderful

I’d love it. Okay, ready, let’s see if this is secretly it’s just I want to hear good podcasts, because you know there’s a million and something out there so Oh, Italy, don’t tell me okay awesome, I love that I can have to check that one out. Well this has been fabulous if people want to learn more about your design work or your I guess your interior design business coaching or just about you, where can they find you.

Well my favorite place to connect with people is on Instagram. They can find me @beseriouslyhappy. And then if they want to find my coaching site that’s seriously happy, calm, and if they want to find my design site that is seriouslyhappyhomes.com

Seriously, that’s where you find it.

Exactly. Sorry, I

was just like, This is awesome. So this is great, thank you so much about me, it’s been so much fun chatting with you and hope we could do this again.

Oh, I would absolutely love it and I hope that the stuff we’ve talked about helps our colleagues, find their own path to success too.

I think it will. Thank you again. So I hope you guys enjoyed that discussion that I had with Rebecca, you can just hear her voice how enthusiastic she is about what she’s doing. And I love that she’s really knew from the very beginning, or was able to focus in on who and what she wanted to do what type of business she wanted to create, knowing that she wanted to, you know, really make a difference in many people’s lives as opposed to doing these big massive projects so it really goes to show you that there’s just so many aspects of design, and you just have to find, I guess the lane that suits you and feels comfortable and feels feeds your soul as opposed to feeling like you should be wanting to do all these big glamorous houses because there’s you know there’s a spot for everybody and I just think you need to figure out which lane you want to stay in. I love that you know some of the quotes that Rebecca has that life is short and we should always be surrounded by stuff that we love and we can’t control everything in our lives so at least we can control what we put into our homes and how we create our homes so I hope you guys all enjoyed this, this episode, and as always if you have any thoughts or comments, I’d love to hear from you and you can reach out to me on Instagram at the productive designer podcast or send me an email contact at the productive designer.com and till next time, go do something today that your future self will thank you for.

Published by theproductivedesigner

Crystal is the principal of Crystal Collinson Interiors, a full-service design firm specializing in the Design and Decorating of Model Homes, Sales Presentation Centre’s, Condominium amenity spaces and small commercial projects. Crystal & her team work with many of the GTA’s largest home builders.

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